Xentry Software: A Complete Guide for Mercedes-Benz Diagnosis
If you own or work on Mercedes-Benz vehicles, you may have heard of Xentry software. This is a diagnostic software that can help you troubleshoot car problems, perform basic and advanced diagnostics functions, and access other applications such as XENTRY TIPS, WIS/ASRA, and more. But what exactly is Xentry software? How can you download, install, and use it? And what are some of its features, benefits, and troubleshooting tips? In this article, we will answer all these questions and more.
What is Xentry software?
Xentry software is a diagnostic software for Mercedes-Benz models that offers the following benefits:
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Provides the complete solution for troubleshooting car problems
Official Mercedes-Benz dealer software
User-friendly and efficient
Provides remote installation by TeamViewer
24/7 support for workshop owners
Comprehensive vehicle identification beyond the VIN
Diagnosis, programming and software updates
Xentry software versions
Xentry software is divided into two main versions: OpenShell and Passthru. OpenShell is compatible with SD Connect C4, C5, C6 devices (clone or original), while Passthru is compatible with J2534 devices such as OpenPort, VAS 5054a, Scan Master, Mongoose, VCM II, etc. The functions of both versions are similar, except for some technical limitations linked to the Pass Thru devices of the SAE J2534 Pass Thru standard. For example, Passthru does not support these vehicles in DAS:
Bharat Benz
Foton
Fuso
LKW
IMO
Unimog
PKW using HHT
Xentry software compatibility
Xentry software is compatible with most Mercedes-Benz vehicles from 1989 to 2020, including cars, buses, trucks, sprinters, smarts, etc. However, some models may require specific devices or protocols to communicate with the software. For example, Euro VI-certified commercial vehicle series need a special adapter called Ecom Box to connect with the diagnostic computer. Also, some newer models (2016 and up) may need DOIP protocol to perform certain functions such as command radio programming.
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Xentry software features
Xentry software has many features that can help you diagnose and repair Mercedes-Benz vehicles. Some of the main features are:
Quick test: This feature allows you to scan all the control units in the vehicle and display the fault codes and actual values.
Actuation: This feature allows you to activate or test certain components or functions in the vehicle.
Displays actual and target values: This feature allows you to compare the actual values of sensors and actuators with the target values specified by the manufacturer.
Guided troubleshooting: This feature provides step-by-step instructions on how to diagnose and fix a problem based on the fault code or symptom.Adaptation: This feature allows you to change certain settings or parameters in the control units, such as coding, SCN coding, variant coding, etc.
Programming and software updates: This feature allows you to update the software of the control units or program new ones.
Access to other applications: This feature allows you to access other applications that are integrated with Xentry software, such as XENTRY TIPS, WIS/ASRA, EPC, DTS Monaco, Vediamo, etc.
Xentry software benefits
Xentry software has many benefits that make it a valuable tool for Mercedes-Benz diagnosis and repair. Some of the main benefits are:
It is the official Mercedes-Benz dealer software, so it has the most accurate and up-to-date information and functions.
It is user-friendly and efficient, as it has a clear and intuitive user interface and a fast and reliable diagnosis process.
It provides remote installation by TeamViewer, so you don't have to worry about the installation process or any technical issues.
It provides 24/7 support for workshop owners, so you can always get help from professional technicians if you encounter any problems or have any questions.
It provides comprehensive vehicle identification beyond the VIN, so you can get more detailed information about the vehicle's model, engine, transmission, equipment, etc.
How to download Xentry software?
If you want to download Xentry software, you need to follow these steps:
Xentry software download links
The first step is to get the download links for Xentry software. There are many sources online that offer Xentry software download links, but not all of them are reliable or safe. Some of them may contain viruses, malware, or corrupted files that can damage your computer or device. Therefore, it is important to choose a trusted and reputable source that can provide you with high-quality and tested Xentry software download links. One of the best sources for Xentry software download links is , a website that specializes in selling Xentry software and devices. They offer different versions of Xentry software for different devices and models, such as OpenShell 2021.06 for SD Connect C4/C5/C6 devices, Passthru 2020.12 for J2534 devices, etc. They also offer free download links for Xentry software manuals and guides. You can choose the version of Xentry software that suits your needs and device from their website and get the download links by email after payment.
Xentry software download requirements
The second step is to check the download requirements for Xentry software. Depending on the version of Xentry software you choose, you may need different requirements for downloading it. For example, OpenShell 2021.06 requires a Windows 10 64-bit operating system with at least 4 GB of RAM and 250 GB of free disk space, while Passthru 2020.12 requires a Windows 7 32-bit operating system with at least 2 GB of RAM and 120 GB of free disk space. You also need a stable internet connection and a download manager such as IDM or JDownloader to download the files faster and more securely. You can check the download requirements for each version of Xentry software on before downloading it.
How to install Xentry software?
If you have downloaded Xentry software successfully, you need to follow these steps to install it:
Xentry software installation steps
The installation steps for Xentry software may vary depending on the version of Xentry software you choose. However, the general steps are as follows:
Extract the downloaded files using WinRAR or 7-Zip to a folder on your computer or device.
Run the setup.exe file as administrator and follow the instructions on the screen.
Select the language and region of your choice and agree to the terms and conditions.
Select the components and applications you want to install and click Next.
Wait for the installation process to complete. It may take several hours depending on your computer or device's performance and internet speed.
Restart your computer or device after the installation is finished.
Xentry software activation steps
After installing Xentry software, you need to activate it before using it. The activation steps for Xentry software may also vary depending on the version of Xentry software you choose. However, the general steps are as follows:
Connect your diagnostic device (SD Connect C4/C5/C6 or J2534) to your computer or device via USB or LAN cable.
Run the Xentry software and enter the login information provided by .
Wait for the software to detect your device and display the device information.
Click on the StartKey Manager icon on the desktop and copy the Hardware ID and App ID.
Send the Hardware ID and App ID to by email and wait for them to send you the activation code.
Paste the activation code in the StartKey Manager and click Save.
Restart the Xentry software and enjoy using it.
How to use Xentry software?
If you have installed and activated Xentry software successfully, you can start using it to diagnose and repair Mercedes-Benz vehicles. Here are some tips on how to use Xentry software:
Xentry software user interface
Xentry software has a user-friendly and intuitive user interface that consists of four main parts:
The menu bar: This is located at the top of the screen and contains various options such as File, Edit, View, Diagnosis, System, Help, etc.
The toolbar: This is located below the menu bar and contains various icons that provide quick access to common functions such as Quick Test, Actuation, Adaptation, Programming, etc.
The vehicle identification window: This is located on the left side of the screen and displays the vehicle information such as VIN, model, engine, transmission, etc. You can also manually enter or select the vehicle information from a list.
The diagnosis window: This is located on the right side of the screen and displays the diagnosis results such as fault codes, actual values, guided troubleshooting, etc. You can also switch between different views such as Tree View, List View, or Tab View.
Xentry software diagnosis process
The diagnosis process for Xentry software is simple and efficient. You can follow these steps to perform a diagnosis:
Connect your diagnostic device (SD Connect C4/C5/C6 or J2534) to your vehicle's OBD port via OBD cable.
Turn on the ignition of your vehicle and wait for the device to establish communication with the vehicle.
Run the Xentry software and enter the login information provided by .
Select or enter the vehicle information in the vehicle identification window.Click on the Quick Test icon on the toolbar or select Diagnosis > Quick Test from the menu bar.
Wait for the software to scan all the control units in the vehicle and display the fault codes and actual values in the diagnosis window.
Select the control unit or fault code you want to diagnose and click on the Guided Troubleshooting icon on the toolbar or select Diagnosis > Guided Troubleshooting from the menu bar.
Follow the instructions on the screen to diagnose and fix the problem. You may need to perform some actions such as Actuation, Adaptation, Programming, etc.
Clear the fault codes and check if the problem is solved.
Xentry software online account
Xentry software also allows you to access some online functions and applications that require an online account. These include:
XENTRY TIPS: This is an online database that contains technical information, tips, and tricks for Mercedes-Benz vehicles.
WIS/ASRA: This is an online workshop information system that contains repair manuals, wiring diagrams, maintenance schedules, etc.
EPC: This is an online electronic parts catalog that contains parts information, prices, availability, etc.
DTS Monaco: This is an online engineering software that allows you to perform advanced diagnosis and coding functions.
Vediamo: This is an online development and testing software that allows you to modify and customize control unit parameters.
To access these online functions and applications, you need to have a valid online account from Mercedes-Benz. You can get an online account from by paying a monthly or yearly fee. They will provide you with a username and password that you can use to log in to the Xentry software and access the online functions and applications.
How to troubleshoot Xentry software?
Xentry software is a reliable and stable software that works well with most Mercedes-Benz vehicles. However, sometimes you may encounter some errors or problems when using Xentry software. Here are some tips on how to troubleshoot Xentry software:
Common Xentry software errors and solutions
Here are some of the common Xentry software errors and their solutions:
ErrorSolution
Xentry software cannot communicate with the vehicleCheck the connection between the diagnostic device and the vehicle. Make sure the OBD cable is plugged in properly and securely. Check the connection between the diagnostic device and the computer or device. Make sure the USB or LAN cable is plugged in properly and securely. Check the settings of the diagnostic device. Make sure it is configured correctly according to the instructions provided by . Check the settings of the Xentry software. Make sure it is activated correctly and has the correct vehicle information.
Xentry software cannot perform certain functionsCheck the compatibility of Xentry software with your vehicle model. Make sure you have chosen the correct version of Xentry software that supports your vehicle model. Check the compatibility of Xentry software with your diagnostic device. Make sure you have chosen the correct version of Xentry software that supports your diagnostic device. Check if you need any special device or protocol to perform certain functions. For example, you may need Ecom Box for Euro VI-certified commercial vehicles or DOIP protocol for newer models (2016 and up).
Xentry software shows invalid license or expired licenseCheck if your license for Xentry software is valid and not expired. You can check your license status by clicking on Help > License Information from the menu bar. If your license is invalid or expired, you need to contact and renew your license.
Xentry software shows unknown error or crashesCheck if your computer or device meets the minimum requirements for running Xentry software. Make sure your operating system, RAM, disk space, etc. are sufficient and compatible with Xentry software. Check if your computer or device has any viruses, malware, or corrupted files that may interfere with Xentry software. Scan your computer or device with a reliable antivirus program and remove any threats. Check if your internet connection is stable and fast enough for downloading and installing Xentry software updates. If not, try to use a better internet connection or download manager.
Xentry software support and contact
If you still have any problems or questions about Xentry software, you can always contact for support and help. They have a team of professional technicians who are experienced and knowledgeable in Xentry software and Mercedes-Benz diagnosis. They can provide you with remote installation, activation, troubleshooting, and guidance by TeamViewer. They can also provide you with online account, license renewal, software update, and device repair services. You can contact them by email, phone, WhatsApp, Skype, or live chat on their website. They are available 24/7 and ready to assist you with any issue or inquiry.
Conclusion
Xentry software is a powerful and useful diagnostic software for Mercedes-Benz vehicles that can help you diagnose and repair car problems, perform basic and advanced diagnostics functions, and access other applications such as XENTRY TIPS, WIS/ASRA, and more. It is the official Mercedes-Benz dealer software that offers the most accurate and up-to-date information and functions. It is user-friendly and efficient, as it has a clear and intuitive user interface and a fast and reliable diagnosis process. It provides remote installation by TeamViewer, 24/7 support for workshop owners, and comprehensive vehicle identification beyond the VIN. To download, install, and use Xentry software, you need to choose a trusted and reputable source such as , which can provide you with high-quality and tested Xentry software download links, online account, license renewal, software update, device repair, and support services. With Xentry software, you can diagnose and repair Mercedes-Benz vehicles with ease and confidence.
FAQs
Here are some of the frequently asked questions about Xentry software:
Q: How much does Xentry software cost?
A: The price of Xentry software depends on the version of Xentry software you choose, the device you use, and the online account you need. You can check the price of different versions of Xentry software on . They offer competitive prices and discounts for bulk orders.
Q: How long does it take to download and install Xentry software?
A: The download time of Xentry software depends on your internet speed and the size of the files. The installation time of Xentry software depends on your computer or device's performance and the components you select. Generally, it may take several hours to download and install Xentry software. However, you can save time by using a download manager such as IDM or JDownloader to download the files faster and more securely.
Q: Can I use Xentry software on multiple computers or devices?
A: No, you cannot use Xentry software on multiple computers or devices. Xentry software is licensed to one computer or device only. If you want to use Xentry software on another computer or device, you need to buy another license from .
Q: Can I update Xentry software to the latest version?
A: Yes, you can update Xentry software to the latest version if your license is valid and not expired. You can get the latest version of Xentry software from by paying a small fee. They will send you the download links for the latest version of Xentry software by email after payment.
Q: Can I use Xentry software offline?
A: Yes, you can use Xentry software offline for most functions such as Quick Test, Actuation, Adaptation, Programming, etc. However, some functions such as Guided Troubleshooting, WIS/ASRA, EPC, DTS Monaco, Vediamo, etc. require an online account and an internet connection to access.
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